The VOICE of UPMC Shadyside Winter 2019–2020

In Their Own Words: Carmella Moore-Devine

Patients and their impressions of UPMC Shadyside

“Everyone here is a team.” Carmella Moore-Devine had her first heart attack at 47 — the age at which her mother had died of heart disease. “I was terrified,” she remembers. “But I had the good luck to be taken to UPMC Shadyside, where Dr. Imad Domat became my cardiologist. He not only provided the very specialized care that I needed, but also went above and beyond to get the American Red Cross to fly my son home from Kuwait, where he was serving in the Army.

“Since then I have had 35 heart catheterizations, open heart surgery, diabetes, gastroparesis, a pituitary brain tumor, colon cancer, and a stroke. The fact that I am still alive I owe to Shadyside and to Dr. Domat. He has such passion for his specialty. He takes time with his patients to explain what is going on and to make sure they have the best outcome that they can have. He has explained to me the reasons for my medicines, and how to be vigilant in my own self-care. I know he does this with all his patients. And his staff is superb. In addition, Dr. Domat has referred me to other specialists who are the best doctors I could ever find.

“This is why I love Shadyside: It’s a big hospital with all the best…but the people act like it’s a tiny little community hospital.”
- Carmella Moore-Devine

“This is why I love Shadyside: It’s a big hospital with all the best specialists and surgeons and cardiologists, but the people act like it’s a tiny little community hospital. Every nurse that I have been involved with here has been the best. They work hard. And not just the nurses. The administrative assistants too, the unit clerks, the people who bring your food and clean your room. They are a team. Everybody jumps in to help one another.

“It’s such a good thing when a patient can see and observe how good everything just flows.”